Lorena Alejandra M.

I help startups and growing companies design better experiences, scale UX maturity, and make strategic, user-centered decisions. With over 20 years of experience in UX, research, and product strategy, I specialize in building and mentoring design teams, implementing design processes, and aligning business goals with real user needs. How can I support your team? 🔹 Service Design: Mapping journeys, optimizing services, and identifying experience gaps. 🔹 UX Research: Qualitative and quantitative research, usability testing, and actionable insight analysis. 🔹 Product Strategy: Defining roadmaps, shaping discovery processes, and structuring UX teams. 🔹 Design Sprint: Facilitating sprints to quickly validate ideas and drive innovation. I work as a Fractional UX/Product Lead, embedding into your team to create real impact—without the overhead of a full-time hire. AI enthusiast. Always curious, always learning. Let’s connect and explore how I can help your team grow.