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Gerusa V.
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Gerusa V.

Customer Support & Operations Management

I am a professional with over 7 years of experience in handling multi-national clients. Known for my unwavering dedication and enthusiasm, I bring significant experience delivering top-notch customer service. My keen sense of creativity and exceptional problem-solving skills enhance my ability to contribute to a multidisciplinary team environment. Exemplify ability to solve problems and communicate technical and non-technical issues, concepts that can easily be understood by general audiences.

🇧🇷Itajai, Brazil$20/hr100% JSS5.00 (1)Since Apr 2025
GlobeUpwork

Earnings and projects

MRR
$265

Last 6 months ÷ 6

World#102,944 / 412k
🇧🇷Country#1,225 / 4,647
Revenue, last 30 days
$0

Last 6 months: $1.6k

Total earnings
$3k

Billed in all: $3.2k

World#298,181 / 412k
🇧🇷Country#3,279 / 4,647
Per project
$1.5k

$1.6k in the last 6 months

World#94,832 / 412k
🇧🇷Country#1,068 / 4,647
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇧🇷Country#1,427 / 4,647
Projects in all
2
50% fixed50% hourly
World#328,890 / 412k
🇧🇷Country#3,382 / 4,647

Earnings, last 30 days

$3.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,100$3,150$3,200$3,250Oct 9Oct 24Nov 8

Skill rankings: Top 15% in Sass

Ranked by MRR among everyone on Upwork with the skill.

  1. #39Operational Plan146 freelancers · 🇧🇷 #1Top 27%
  2. #42Staff Orientation & Onboarding Materials144 freelancers · 🇧🇷 #1Top 29%
  3. #103Solar Energy357 freelancers · 🇧🇷 #1Top 29%
  4. #194Sass1,305 freelancers · 🇧🇷 #3Top 15%
  5. #450Order Management1,128 freelancers · 🇧🇷 #2Top 40%
  6. #482Logistics Management1,496 freelancers · 🇧🇷 #5Top 32%
  7. #496Customer Onboarding1,245 freelancers · 🇧🇷 #6Top 40%
  8. #2,557Phone Communication6,538 freelancers · 🇧🇷 #20Top 39%