Neal S.

If you run a business in a highly regulated industry and need practical HR systems that protect your organisation and support growth, you’re in the right place. I help small and medium-sized businesses, such as NDIS providers, financial services firms and other regulated service organisations stay compliant, strengthen their people practices, and build HR foundations that scale as they grow. These businesses often struggle to keep up with complex requirements while also managing rapid expansion and day-to-day people challenges With over 20 years of HR experience, I support clients to: ✓ Reduce compliance risk with clear, audit-ready HR and policy frameworks ✓ Resolve complex people issues with confidence and minimal disruption ✓ Build leadership capability and a culture where people perform at their best ✓ Strengthen HR operations so the business can grow without chaos or confusion Recently, I’ve helped multiple regulated businesses revise employment contracts, update policies and procedures, and navigate tricky compliance and conflict matters, giving owners peace of mind knowing their systems will stand up to scrutiny and protect them from costly disruptions, penalties, or even the risk of closure What I Can Help You With: I provide fractional and project-based HR support, including: • HR compliance reviews & Health Checks • Writing clear HR and compliance documentation • Drafting tailored policies, procedures & employment contracts • Performance management & resolving conflict • Employee relations advice for complex situations • Workforce planning • Recruitment, onboarding & retention strategies • Coaching and mentoring for managers and team leaders What It Feels Like to Work with Me: My clients tell me I bring clarity when situations feel overwhelming. For example, one NDIS business owner was trapped in a complex compliance issue that felt like a no-win scenario. Once we mapped the options and built a step-by-step plan, she shifted from anxiety and frustration to clarity, control, and confidence to move forward. I don’t believe in cookie-cutter documents or “tick-the-box” compliance. My approach is people-first, commercially grounded, and practical, so you can manage risk while also running and growing your business. If You’re Ready to Strengthen Your Business… Let’s talk if you want to: ✔ Feel confident your HR systems and operations can withstand audit scrutiny ✔ Reduce the mental bandwidth spent worrying about compliance ✔ Build a stable, capable team that supports sustainable growth ✔ Have an HR partner who brings both strategic insight and hands-on support Send me a message through the Upwork platform and let’s discuss your goals and challenges. I’d love to help you build a stronger, safer, more scalable business.