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Thibaut D.

Thibaut D.

Customer Support Externalisation, Training & Cross-selling

I worked for 8 years in customer support/sales for top-tier companies in intense environements, and had the chance to manage a 500k€/year family-business for a year. I also happen to be an expatriate from an early age, which combined with my experience makes me a highly adaptable element. I'm always thriving to deliver the most precise and relevant product/information to the clients I deal-with. Professionalism is key. My goal is to offer pristine service in sales/tech/account-managing/training operations in high volume. Externalisation of your customer service, sales, support in French, English and Spanish.

🇪🇸Vilanova i la Geltru, Spain$12/hr80% JSSSince Apr 2025
GlobeUpwork

Earnings and projects

MRR
$5.9k

Last 6 months ÷ 6

World#3,940 / 412k
🇪🇸Country#51 / 4,023
Revenue, last 30 days
$7.2k

Last 6 months: $36k

World#2,857 / 412k
🇪🇸Country#41 / 4,023
Total earnings
$76k

Billed in all: $82k

World#52,516 / 412k
🇪🇸Country#571 / 4,023
Per project
$76k

$36k in the last 6 months

World#377 / 412k
🇪🇸Country#5 / 4,023
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇪🇸Country#1,171 / 4,023
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇪🇸Country#3,513 / 4,023

Earnings, last 30 days

$82.2k+$7.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$70k$75k$80k$85kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 6

Rarest: top 0.14% in Phone Communication, of 6,538. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Cross-Selling74 freelancers · 🇪🇸 #1Top 1%
  2. #9Phone Communication6,538 freelancers · 🇪🇸 #1Top 0.14%
  3. #21Email Support14,954 freelancers · 🇪🇸 #1Top 0.14%
  4. #24Online Chat Support11,527 freelancers · 🇪🇸 #1Top 0.21%
  5. #32Technical Support11,267 freelancers · 🇪🇸 #1Top 0.28%
  6. #73Customer Service37,167 freelancers · 🇪🇸 #3Top 0.20%