Siham M.
Project Manager | customer service agent | IT support specialist
I'm a detail-oriented IT support and customer service specialist with hands-on experience helping users solve technical issues and delivering seamless service in fast-paced environments. I bring a calm, professional approach to every client interaction, ensuring clear communication and quick resolutions. • Skilled in troubleshooting basic IT and connectivity issues • Proficient in Microsoft Office, Google Workspace, and CRM tools • Strong multitasking, communication, and problem-solving skills • Background in project coordination and logistics management • Fluent in English; beginner in Polish and Korean Let’s connect—I’m here to support your team and help things run smoothly.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.8k
Billed in all: $9,944$9.9k
$6.8k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Photograph
Ranked by MRR among everyone on Upwork with the skill.
- #14Photograph265 freelancers · 🇵🇱 #1Top 5%🇵🇱#1 of 4
- #28Project Budget225 freelancers · 🇵🇱 #1Top 12%🇵🇱#1 of 2
- #28Survey Data Analysis225 freelancers · 🇵🇱 #1Top 12%🇵🇱#1 of 1
- #37Project Analysis305 freelancers · 🇵🇱 #1Top 12%🇵🇱#1 of 2
- #85Project Plans748 freelancers · 🇵🇱 #1Top 11%🇵🇱#1 of 4
- #136Server1,052 freelancers · 🇵🇱 #1Top 13%🇵🇱#1 of 1
- #233Technical Project Management1,684 freelancers · 🇵🇱 #5Top 14%🇵🇱#5 of 13
- #283Data Collection3,620 freelancers · 🇵🇱 #2Top 8%🇵🇱#2 of 8