Gerome M.

I'm a strongly motivated individual for a position as a virtual assistant. I bring strong communication and customer service skills to exceed client expectations in a highly stimulating and challenging environment. SUMMARY OF MY QUALIFICATIONS: * Effective experience as a customer service, technical support, sales and more. * Proven ability to make more than 600 phone calls, emails and chats every day to existing customers. * Proficient in providing information and services to clients. * Well versed in identifying customer needs and able to offer a solution quickly. * Expert in using the company's or client database software for data entry purposes. * Solid computer operations background involving CRM software, installation, maintenance, and troubleshooting of PC hardware, operating systems, LAN and WAN equipment, and numerous software applications.