Back to leaderboardLast snapshot: Nov 8
Carlo James G.
Manager, Customer Service Agent/Shopify Specialist/VA
I hold a Bachelor’s degree in Information Technology and have transitioned into the world of eCommerce, currently working as a Customer Service Agent for a Shopify-based store. My tech background allows me to troubleshoot efficiently, understand the backend of online platforms, and provide excellent support to customers. I’m passionate about delivering great service, solving problems, and helping businesses grow in the digital space.
🇵🇭Muntinlupa, Philippines$4/hr100% JSSSince Apr 2025
Earnings and projects
MRR
$1,210$1.2k
Last 6 months ÷ 6
World#40,396 / 412,246 / 412k
🇵🇭Country#6,892 / 56,319 / 56.3k
Revenue, last 30 days
$1,222$1.2k
Last 6 months: $7.3k
World#36,098 / 412,246 / 412k
🇵🇭Country#6,680 / 56,319 / 56.3k
Total earnings
$12,296$12k
Billed in all: $13,503$14k
World#179,467 / 412,246 / 412k
🇵🇭Country#29,353 / 56,319 / 56.3k
Per project
$6,148$6.1k
$3.6k in the last 6 months
World#28,089 / 412,246 / 412k
🇵🇭Country#6,712 / 56,319 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412,246 / 412k
🇵🇭Country#8,168 / 56,319 / 56.3k
Projects in all
2
Across 3 contracts
0% fixed100% hourly
World#328,890 / 412,246 / 412k
🇵🇭Country#36,738 / 56,319 / 56.3k
Earnings, last 30 days
$13.5k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 14% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #1,750Technical Support11,267 freelancers · 🇵🇭 #958Top 16%🇵🇭#958 of 6,366
- #5,128Customer Service37,168 freelancers · 🇵🇭 #2,679Top 14%🇵🇭#2,679 of 18,591