Genesis Daniela A.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Sep 25, 2026.

I am a Real Estate Virtual Assistant specialized in Property Management Operations and Client Success, with hands-on experience supporting property management companies, handling tenant onboarding, pipeline management, and day-to-day operational coordination. I work with property managers, landlords, real estate investors, and short-term rental operators who need someone that understands the industry — not just the tools. If your operations are scattered, your tenants aren't being followed up, or your pipeline needs structure, I step in and bring order, consistency, and reliability from day one. 💡 How I Can Support Your Business ✔ Property Management Operations - Tenant onboarding and move-in/move-out coordination - Lease tracking and renewal follow-ups - Maintenance request coordination and vendor communication - Rent collection follow-up and arrears tracking - Property listing support and tenant screening assistance - Day-to-day operational coordination in Yardi ✔ Pipeline & CRM Management - Pipeline organization and stage tracking (Salesforce | Aircall) - Lead follow-up sequences and task management - Data entry, record updates, and database maintenance - Call logging, notes, and activity reporting - Coordination between sales, operations, and client-facing teams ✔ Administrative & Executive Support - Calendar and schedule management - Email management and inbox organization - Document preparation and file organization - Reporting and operational summaries - Cross-team communication and follow-up coordination 🛠 Tools & Tech Stack** - Real Estate: Yardi - CRM: Salesforce - Support: Zendesk - Communication: Aircall - Design: Canva - Productivity: Google Workspace | Microsoft Office 🎯 Industry Experience** - Real Estate & Property Management - Short-Term Rentals - Mortgage & Financial Services - On-Demand Delivery & Logistics (Instacart | Glovo) - eCommerce & Digital Business 💡 Why Work With Me?** ✅ Yardi experience — I understand property management workflows, not just general admin tasks ✅ Real industry background — I've worked directly with a property management company, so I know what operators actually need ✅ 100% Job Success Score on Upwork — reliability you can verify ✅ Client-first mindset — I treat your tenants and clients the way you would treat them yourself ✅ C1 English — clear, professional communication with your team and clients ✅ Proactive and solution-oriented — I don't wait to be told what's broken, I flag it and fix it If you're looking for a Real Estate VA who knows the industry, handles your operations with care, and keeps your clients and tenants well-attended — let's connect.