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Boris K.
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Boris K.

Operational Systems & Workflow Automation | AI, Airtable, Make/n8n

Hi I am Boris 👋. I’ve helped deliver over $8M in operational and efficiency improvements across healthcare, public sector, and workflow heavy systems projects. Former Healthcare IT Consultant with experience supporting organizations like Boston Children’s Hospital and Montefiore Hospital in New York. 📌 Improved safety compliance and eliminated hundreds of manual hours at Boston Children’s Hospital by delivering a custom compliance application suite and cloud migration. 📌 Digitized student medication access workflows for NYC schools in partnership with Montefiore Hospital by embedding electronic forms directly into Epic EHR and streamlining coordination between clinicians and caretakers. 📌 Built HIPAA compliant data and reporting systems for a statewide care network integrating EHR, claims, and clinical data to improve operational visibility and reporting accuracy. 📌 Redesigned a regional health plan’s member portal and provider directory, reducing operational overhead and improving member access to core services. 📌 Automated patient tracking and reporting workflows for a hospital breast care program by replacing manual spreadsheets with real-time operational visibility. Today I help organizations design and improve workflow heavy operational systems using tools like Airtable, Make, n8n, Zapier, APIs, AI-assisted workflows, and automation platforms. A lot of the work I take on sits at the intersection of operations, systems, and workflow coordination: - disconnected processes - repetitive manual work - unreliable reporting - workflow bottlenecks - messy handoffs between teams/tools - and automations that technically work, but become difficult to manage operationally over time My approach is business first, not tool first. Before building anything, I focus on understanding how work actually moves through the organization, where operational friction exists, and what should be fixed, simplified, automated, or restructured first. Some clients come to me for implementation help. Others need help diagnosing why workflows are breaking down in the first place. Often it’s a mix of both. I’ve worked across workflow automation, systems integration, reporting processes, CRM coordination, operational dashboards, AI-assisted workflows, and internal tooling where the goal was improving reliability, visibility, and day-to-day operations, not just connecting software together. When working with clients, I prioritize: - clear communication - practical solutions - reliable workflows - clean documentation - and systems that remain manageable after launch I also provide workflow audits and operational automation consulting for teams looking to identify high impact opportunities before investing heavily into implementation. Tools & Platforms: Airtable · Make · n8n · Zapier · GHL · APIs · OpenAI · Claude · Claude Code · Codex · Twilio · Google Workspace · CRM & Reporting Systems

🇺🇸Wethersfield, United States$68/hr100% JSS5.00 (3)Since Apr 2025
GlobeUpwork

Earnings and projects

MRR
$457

Last 6 months ÷ 6

World#81,635 / 412k
🇺🇸Country#12,047 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $2.7k

Total earnings
$3k

Billed in all: $3.1k

World#298,898 / 412k
🇺🇸Country#46,474 / 62.1k
Per project
$598

$914 in the last 6 months

World#166,482 / 412k
🇺🇸Country#28,181 / 62.1k
Projects, last 6 months
3
67% fixed33% hourly
World#66,479 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
5
60% fixed40% hourly
World#266,042 / 412k
🇺🇸Country#38,088 / 62.1k

Earnings, last 30 days

$3.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,050$3,100$3,150$3,200Oct 8Oct 23Nov 7

Skill rankings: Top 20% in Low Code & RAD Software

Ranked by MRR among everyone on Upwork with the skill.

  1. #16Low Code & RAD Software82 freelancers · 🇺🇸 #3Top 20%
  2. #32Healthcare Interoperability99 freelancers · 🇺🇸 #8Top 32%
  3. #173Data Integration633 freelancers · 🇺🇸 #38Top 27%
  4. #201Twilio743 freelancers · 🇺🇸 #28Top 27%
  5. #269System Automation1,197 freelancers · 🇺🇸 #46Top 22%
  6. #462Technical Project Management1,684 freelancers · 🇺🇸 #72Top 27%
  7. #521HIPAA1,315 freelancers · 🇺🇸 #82Top 40%
  8. #556Product Management2,632 freelancers · 🇺🇸 #117Top 21%