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Ledina D.
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Ledina D.

Data Entry & Virtual Assistant | Excel | Customer Support

Hello and welcome to my profile! Thank you for stopping by. I’m happy to have the opportunity to introduce myself and share how I can help your business. Here’s how I can support your business: 📊 Data Entry & Data Management * Data entry and data organization * Microsoft Excel & Google Sheets * Data cleaning, formatting, and verification * Web research and data collection 📋 Virtual Assistance & Administrative Support * Email management and administrative tasks * Document organization and record keeping * Updating databases and spreadsheets * Online research and information gathering 💬 Customer Support * Email and live chat support * Customer inquiries and problem-solving * Order processing and order management * Customer follow-ups 🏨 Reservation & Booking Management * Airbnb, Booking and Expedia reservation management * Booking updates and guest communication * Check-in and check-out assistance * Administrative support for hospitality businesses I value accuracy, clear communication, and meeting deadlines. My goal is to make your work easier by providing reliable support and helping you stay organized. I’m always happy to learn new tools and adapt to your business needs. Let’s work together! I look forward to being part of your team’s success.

🇦🇱Tirana, Albania$10/hr100% JSS4.95 (6)Since May 2025

Earnings and projects

MRR
$18

Last 6 months ÷ 6

World#166,430 / 412k
🇦🇱Country#379 / 1,029
Revenue, last 30 days
$108

Last 6 months: $106

World#90,941 / 412k
🇦🇱Country#205 / 1,029
Total earnings
$2.3k

Billed in all: $2.5k

World#320,171 / 412k
🇦🇱Country#829 / 1,029
Per project
$390

$53 in the last 6 months

World#206,423 / 412k
🇦🇱Country#553 / 1,029
Projects, last 6 months
2

Across 3 contracts

33% fixed67% hourly
World#88,918 / 412k
🇦🇱Country#183 / 1,029
Projects in all
6

Across 8 contracts

25% fixed75% hourly
World#250,290 / 412k
🇦🇱Country#585 / 1,029

Earnings, last 30 days

$2.5k+$108 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2.3k$2.4k$2.5kOct 8Oct 23Nov 7

Skill rankings: Top 39% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Apartment17 freelancers · 🇦🇱 #1Top 47%
  2. #103Booking Website214 freelancers · 🇦🇱 #1Top 48%
  3. #181Booking Services333 freelancers · 🇦🇱 #1Top 54%
  4. #187Multilingual Translation397 freelancers · 🇦🇱 #1Top 47%
  5. #366Hospitality & Tourism814 freelancers · 🇦🇱 #3Top 45%
  6. #1,059Property Management2,036 freelancers · 🇦🇱 #4Top 52%
  7. #1,130Customer Care2,153 freelancers · 🇦🇱 #6Top 52%
  8. #2,685Calendar Management4,894 freelancers · 🇦🇱 #3Top 55%