Oriana R.

Highly motivated, results-oriented Outreach Chat Specialist and Appointment Setter with a proven track record across diverse industries, including coaching (B2C), marketing (B2B), and publishing support. In addition to generating and nurturing leads, I bring experience in managing editorial projects, translations, and proofreading for self-published authors. Experience with: • Leveraging communication channels (Instagram, Facebook, TikTok, LinkedIn, Email) to generate leads, nurture prospects, qualify them, and contribute to consistent sales results • CRM systems (HubSpot, GoHighLevel, ActiveCampaign, OnceHub) to manage leads, schedule appointments, follow up, and ensure high show-up rates • Google Workspace (Spreadsheets, Docs, Slides, Gmail) to maintain an organized backend, including performance trackers, conversation trackers, sales trackers, editorial calendars, and deadline tracking • Translating, editing, and proofreading self-published books • Managing small freelance copywriting teams, assigning tasks, setting deadlines, tracking delivery, and collaborating with client marketing heads