Veronika A.

SKILLS * * Business Development- 2 years' experience * Languages: English (advanced), Russian (Native), German (Limited working proficiency) * Marketing & Communications * Interpersonal & Communication Skills * Organizational & Time Management * Negotiation & Conflict Resolution * Teamwork & Collaboration * Presentation & Public Speaking * Project Management & Leadership EXPERIENCE Sales * Provided excellent customer service to travel professionals and clients * Resolved client inquiries and complaints effectively and efficiently * Ensured client satisfaction throughout the sales process and beyond * Developed compelling presentations to attract potential clients and showcase the value of the destination Management * Tracked sales performance and prepared regular reports on sales activity and results