Kimberly Grace C.
Customer Service | Virtual Assistant
Hi, I’m Kim! I have 5 years of experience combined in customer service and admin support. I’ve worked across email, chat, and phone support, helping customers solve problems while making sure they feel valued and understood. In addition to customer service, I’ve also provided HR support, including interviewing candidates, assisting with onboarding, and preparing presentations. This mix of customer care, admin work, and HR tasks allows me to adapt easily to different business needs. Clients describe me as reliable, detail-oriented, and approachable. My goal is to deliver excellent support while helping businesses save time and stay organized.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.9k
Billed in all: $4,901$4.9k
$1.3k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 19% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
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- #717Slack3,033 freelancers · 🇵🇭 #300Top 24%🇵🇭#300 of 1,188
- #1,128Email Management4,968 freelancers · 🇵🇭 #596Top 23%🇵🇭#596 of 2,289
- #1,216Appointment Setting5,158 freelancers · 🇵🇭 #589Top 24%🇵🇭#589 of 2,388
- #1,477Phone Support5,090 freelancers · 🇵🇭 #802Top 29%🇵🇭#802 of 2,569
- #3,252Email Communication14,124 freelancers · 🇵🇭 #1,848Top 23%🇵🇭#1,848 of 6,863
- #9,185Customer Service37,168 freelancers · 🇵🇭 #5,112Top 25%🇵🇭#5,112 of 18,591