Cristhian C.
Customer Support & Data Operations Specialist
Proactive and detail-oriented bilingual professional, blending strong analytical capabilities with a customer-first approach. With a background in data analytics and a certification from Ironhack’s intensive Data Analytics Bootcamp, I bring a unique mix of technical expertise and problem-solving skills to every interaction. My toolkit includes Python, Microsoft Excel, Tableau, MySQL, and foundational knowledge in Machine Learning and CRM’s. These tools, combined with critical thinking and a strong communication style, allow me to support both technical and operational teams while delivering top-tier customer service. I’m comfortable handling data-driven tasks, streamlining customer support operations, analyzing user feedback, and helping teams make better decisions based on insights. My ability to adapt, solve problems under pressure, and maintain a customer-centric mindset makes me a valuable asset for any remote team. I'm actively seeking full-time opportunities where I can merge my data skills with efficient, empathetic customer support. Let’s work together to create great user experiences backed by solid data and smart communication.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.7k
Billed in all: $15,128$15k
$2.7k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 16% in English
Ranked by MRR among everyone on Upwork with the skill.
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