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Cristhian C.

Cristhian C.

Customer Support & Data Operations Specialist

Proactive and detail-oriented bilingual professional, blending strong analytical capabilities with a customer-first approach. With a background in data analytics and a certification from Ironhack’s intensive Data Analytics Bootcamp, I bring a unique mix of technical expertise and problem-solving skills to every interaction. My toolkit includes Python, Microsoft Excel, Tableau, MySQL, and foundational knowledge in Machine Learning and CRM’s. These tools, combined with critical thinking and a strong communication style, allow me to support both technical and operational teams while delivering top-tier customer service. I’m comfortable handling data-driven tasks, streamlining customer support operations, analyzing user feedback, and helping teams make better decisions based on insights. My ability to adapt, solve problems under pressure, and maintain a customer-centric mindset makes me a valuable asset for any remote team. I'm actively seeking full-time opportunities where I can merge my data skills with efficient, empathetic customer support. Let’s work together to create great user experiences backed by solid data and smart communication.

🇻🇪Pampatar, Venezuela$8/hr95% JSS5.00 (2)Since May 2025

Earnings and projects

MRR
$451

Last 6 months ÷ 6

World#82,116 / 412k
🇻🇪Country#817 / 3,245
Revenue, last 30 days
$0

Last 6 months: $2.7k

Total earnings
$15k

Billed in all: $15k

World#165,655 / 412k
🇻🇪Country#1,394 / 3,245
Per project
$15k

$2.7k in the last 6 months

World#9,682 / 412k
🇻🇪Country#83 / 3,245
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇻🇪Country#1,023 / 3,245
Projects in all
1

Across 3 contracts

33% fixed67% hourly
World#360,671 / 412k
🇻🇪Country#2,722 / 3,245

Earnings, last 30 days

$15.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$14.8k$15.0k$15.2k$15.4kOct 8Oct 23Nov 7

Skill rankings: Top 16% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #26LiveAgent87 freelancers · 🇻🇪 #1Top 30%
  2. #119Information Analysis523 freelancers · 🇻🇪 #2Top 23%
  3. #741Spanish3,288 freelancers · 🇻🇪 #80Top 23%
  4. #858Slack3,033 freelancers · 🇻🇪 #21Top 28%
  5. #2,684English17,148 freelancers · 🇻🇪 #89Top 16%
  6. #3,023Data Analysis14,624 freelancers · 🇻🇪 #33Top 21%
  7. #6,200Python31,605 freelancers · 🇻🇪 #48Top 20%
  8. #6,870Microsoft Excel32,523 freelancers · 🇻🇪 #118Top 21%