Hermela A.

Cold Caller, Customer Support, V/A, Appointment setter

I'm a reliable and detail-oriented Virtual Assistant with experience in admin support, customer service, and outreach. I help busy professionals stay organized, manage communication, and streamline daily tasks. 🔹 My skill set includes: Email & calendar management Data entry & online research Appointment setting & cold calling CRM updates & lead follow-ups Customer support (email, chat) Task tracking & document handling 💻 Tools I work with: Google Workspace, Microsoft Office, Trello, Notion, Slack, Zoom, Canva, and more. I’m proactive, well-spoken, and comfortable handling both backend tasks and client-facing communication. Let’s work together to keep your operations running smoothly.