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Jacqueline C.

Jacqueline C.

Executive Assistance, Virtual Admin, Customer and Technical Support

Hi! I’m Jacqueline, an experienced Executive Virtual Assistant and Customer Support Specialist with a strong background in technical support, sales, and administrative operations. With years of experience supporting companies like GoDaddy, T-Mobile, AT&T, and Asurion, I bring a results-driven approach to every task. I’ve exceeded sales targets by 20%, maintained 95%+ customer satisfaction scores, and consistently ranked above 95% in QA performance. Here’s how I can help you: • Executive & Virtual Assistance (calendar, email, scheduling, documentation) • Customer Service & Client Support (phone, chat, email) • Technical Support (web hosting, domains, telecom, troubleshooting) • Sales & Upselling to increase revenue • Process improvement & performance monitoring I’m highly organized, proactive, and committed to delivering excellent results. Whether you need reliable executive support or a customer service expert who can also drive sales, I’m here to help your business grow. Let’s work together to make your operations smoother and more profitable.

🇵🇭Angeles City, Philippines$7/hr100% JSSSince May 2025

Earnings and projects

MRR
$3.9k

Last 6 months ÷ 6

World#8,434 / 412k
🇵🇭Country#372 / 56.3k
Revenue, last 30 days
$2.4k

Last 6 months: $23k

World#16,620 / 412k
🇵🇭Country#1,621 / 56.3k
Total earnings
$31k

Billed in all: $33k

World#108,169 / 412k
🇵🇭Country#17,769 / 56.3k
Per project
$15k

$12k in the last 6 months

World#8,816 / 412k
🇵🇭Country#1,876 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$32.6k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$30k$32k$34kOct 9Oct 24Nov 8

Skill rankings: Top 0.42% in Customer Care

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Customer Care2,153 freelancers · 🇵🇭 #2Top 0.42%
  2. #13Web Hosting986 freelancers · 🇵🇭 #1Top 1%
  3. #32Website Maintenance1,684 freelancers · 🇵🇭 #1Top 2%
  4. #126Technical Support11,267 freelancers · 🇵🇭 #36Top 1%
  5. #154Sales9,827 freelancers · 🇵🇭 #21Top 2%
  6. #159Microsoft Office15,119 freelancers · 🇵🇭 #28Top 1%