Jacqueline C.
Executive Assistance, Virtual Admin, Customer and Technical Support
Hi! I’m Jacqueline, an experienced Executive Virtual Assistant and Customer Support Specialist with a strong background in technical support, sales, and administrative operations. With years of experience supporting companies like GoDaddy, T-Mobile, AT&T, and Asurion, I bring a results-driven approach to every task. I’ve exceeded sales targets by 20%, maintained 95%+ customer satisfaction scores, and consistently ranked above 95% in QA performance. Here’s how I can help you: • Executive & Virtual Assistance (calendar, email, scheduling, documentation) • Customer Service & Client Support (phone, chat, email) • Technical Support (web hosting, domains, telecom, troubleshooting) • Sales & Upselling to increase revenue • Process improvement & performance monitoring I’m highly organized, proactive, and committed to delivering excellent results. Whether you need reliable executive support or a customer service expert who can also drive sales, I’m here to help your business grow. Let’s work together to make your operations smoother and more profitable.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $23k
Billed in all: $32,555$33k
$12k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 0.42% in Customer Care
Ranked by MRR among everyone on Upwork with the skill.
- #9Customer Care2,153 freelancers · 🇵🇭 #2Top 0.42%🇵🇭#2 of 730
- #13Web Hosting986 freelancers · 🇵🇭 #1Top 1%🇵🇭#1 of 116
- #32Website Maintenance1,684 freelancers · 🇵🇭 #1Top 2%🇵🇭#1 of 102
- #126Technical Support11,267 freelancers · 🇵🇭 #36Top 1%🇵🇭#36 of 6,366
- #154Sales9,827 freelancers · 🇵🇭 #21Top 2%🇵🇭#21 of 3,672
- #159Microsoft Office15,119 freelancers · 🇵🇭 #28Top 1%🇵🇭#28 of 5,200