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Aljosa B.

Aljosa B.

Customer Service Representative

Customer Service Representative ✅ Moderate level of experience in several CRM tools ✅ Fast, clear communicator with excellent English (spoken & written) ✅ Experience in eCommerce, SaaS, and B2B/B2C environments ✅ Adaptable across time zones and high-volume support roles ✅ Calm under pressure, solution-oriented, and detail-focused

🇧🇦Brcko, Bosnia and Herzegovina$11/hr40% JSSSince May 2025

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#29,311 / 412k
🇧🇦Country#71 / 903
Revenue, last 30 days
$1.1k

Last 6 months: $9.7k

World#38,135 / 412k
🇧🇦Country#79 / 903
Total earnings
$27k

Billed in all: $28k

World#118,997 / 412k
🇧🇦Country#302 / 903
Per project
$27k

$9.7k in the last 6 months

World#3,637 / 412k
🇧🇦Country#13 / 903
Projects, last 6 months
1
100% fixed0% hourly
World#128,095 / 412k
🇧🇦Country#245 / 903
Projects in all
1
100% fixed0% hourly
World#360,674 / 412k
🇧🇦Country#811 / 903

Earnings, last 30 days

$28.3k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$27k$28k$29kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 8% in Business Correspondence

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Business Correspondence104 freelancers · 🇧🇦 #1Top 8%
  2. #281Customer Retention2,511 freelancers · 🇧🇦 #3Top 11%
  3. #527Phone Communication6,538 freelancers · 🇧🇦 #2Top 8%
  4. #3,151Customer Service37,167 freelancers · 🇧🇦 #5Top 8%