Back to leaderboardLast snapshot: Nov 7
Mark Paul A.
Customer Support Specialist
Job Information MARK PAUL ASCAN I am a dynamic Customer Experience Professional with proven expertise at WNW Group, LLC in resolving complex customer complaints, handling dispute inquiries, and managing fraud transactions. Awarded the Role Model Mystery Shopper Award at Home Credit for my composure and dedication under pressure, I excel at combining keen problem-solving skills with a customer-centric approach to deliver exceptional support and protect business operations.
🇵🇭General Mariano Alvarez, Philippines$5/hr80% JSSSince May 2025
Earnings and projects
MRR
$880$880
Last 6 months ÷ 2.7 months active (since Aug 2026)
World#53,802 / 412,022 / 412k
🇵🇭Country#10,382 / 56,319 / 56.3k
Revenue, last 30 days
$973$973
Last 6 months: $2.4k
World#43,655 / 412,022 / 412k
🇵🇭Country#8,877 / 56,319 / 56.3k
Total earnings
$2,391$2.4k
Billed in all: $2,521$2.5k
World#318,198 / 412,022 / 412k
🇵🇭Country#47,226 / 56,319 / 56.3k
Per project
$2,391$2.4k
$2.4k in the last 6 months
World#67,160 / 412,022 / 412k
🇵🇭Country#14,362 / 56,319 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇵🇭Country#14,297 / 56,319 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇵🇭Country#43,767 / 56,319 / 56.3k
Earnings, last 30 days
$2.5k+$973 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 20% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
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- #4,046Customer Support20,101 freelancers · 🇵🇭 #2,111Top 20%🇵🇭#2,111 of 9,123
- #7,392Customer Service37,167 freelancers · 🇵🇭 #4,088Top 20%🇵🇭#4,088 of 18,590