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Marissa L.

Marissa L.

Customer Service Specialist

Reliable and results-driven Customer Service Representative with almost 3 years of experience in both in-person and virtual support. Skilled in handling customer inquiries, managing support tickets, and navigating platforms like Shopify and Zendesk. A fast learner, adaptable, and committed to delivering exceptional customer experiences.

🇵🇭San Jose del Monte, Philippines$6/hr85% JSSSince May 2025
GlobeUpwork

Earnings and projects

MRR
$820

Last 6 months ÷ 6

World#56,917 / 412k
🇵🇭Country#11,121 / 56.3k
Revenue, last 30 days
$947

Last 6 months: $4.9k

World#44,444 / 412k
🇵🇭Country#9,096 / 56.3k
Total earnings
$7.5k

Billed in all: $7.7k

World#220,048 / 412k
🇵🇭Country#35,201 / 56.3k
Per project
$7.5k

$2.5k in the last 6 months

World#22,429 / 412k
🇵🇭Country#5,376 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$7.7k+$947 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.5k$7.0k$7.5k$8.0kOct 9Oct 24Nov 8

Skill rankings: Top 10% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #35Resolves Conflict216 freelancers · 🇵🇭 #10Top 16%
  2. #184Problem Solving1,247 freelancers · 🇵🇭 #63Top 15%
  3. #304Time Management1,763 freelancers · 🇵🇭 #137Top 17%
  4. #357Communication Skills2,224 freelancers · 🇵🇭 #158Top 16%
  5. #1,603Zendesk5,908 freelancers · 🇵🇭 #889Top 27%
  6. #1,778English17,148 freelancers · 🇵🇭 #345Top 10%
  7. #2,701Online Chat Support11,527 freelancers · 🇵🇭 #1,716Top 23%
  8. #4,008Shopify23,160 freelancers · 🇵🇭 #1,041Top 17%