Mohamed Aziz M.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Oct 5, 2026.

Available immediately for remote Customer Support or Technical Support roles. Customer Support & Level 1 Technical Support Specialist with international experience supporting clients for Hewlett Packard Enterprise (HPE). Recently completed contract and currently available for full-time remote work. Experienced in handling high-volume tickets, resolving technical issues, and improving customer satisfaction using Salesforce and Freshdesk. Core Skills: • Customer Support (Email / Chat / Phone) • Level 1 Technical Troubleshooting • Salesforce CRM & Freshdesk • Incident Diagnosis & Resolution • Customer Retention & Complaint Handling • Communication with non-technical users • Cross-functional coordination I’ve worked across IT support, banking, call centers, and customer retention environments while maintaining strong CSAT.