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Jemalyn M.

Jemalyn M.

E-Commerce Chargeback And Dispute Analyst | Customer Service | FinTech

🌟 Customer Service | Dispute Resolution | FinTech Support | Legal Assistance 🌟 I am a dedicated and detail-oriented professional with strong experience in customer service, dispute resolution, fintech support, and legal assistance. With a proven track record of handling complex client concerns, resolving issues efficiently, and supporting high-volume operations, I bring clarity, empathy, and accuracy to every task I take on. I excel in fast-paced environments where precision and communication matter. Whether it’s addressing customer inquiries, investigating disputes, assisting with legal documentation, or supporting financial processes, I ensure every interaction is handled with professionalism and care. What I Can Help You With: ✔ Customer support (email, chat, or voice) ✔ Chargeback And Dispute Processor ✔ FinTech platform assistance & transaction support ✔ Drafting, reviewing, and organizing legal documents ✔ Research, data entry, and admin support ✔ Process improvement and workflow organization Why Clients Hire Me: Strong analytical and communication skills High attention to detail and accuracy Ability to manage sensitive information with confidentiality Fast learner with adaptability across tools and platforms Committed to delivering results and exceeding expectations If you’re looking for a reliable, organized, and proactive professional who can elevate your customer experience or support your legal/fintech operations, I’m here to help. Let’s work together to achieve your goals!

🇵🇭Santa Maria, Philippines$6/hr100% JSS3.00 (1)Since May 2025

Earnings and projects

MRR
$416

Last 6 months ÷ 6

World#85,277 / 412k
🇵🇭Country#16,420 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $2.5k

Total earnings
$5.7k

Billed in all: $6k

World#244,022 / 412k
🇵🇭Country#38,389 / 56.3k
Per project
$5.7k

$2.5k in the last 6 months

World#30,549 / 412k
🇵🇭Country#7,287 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,675 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$5.8k$5.9k$6.0k$6.1kOct 9Oct 24Nov 8

Skill rankings: Top 24% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #39ShipStation102 freelancers · 🇵🇭 #24Top 38%
  2. #122Alternative Dispute Resolution316 freelancers · 🇵🇭 #72Top 39%
  3. #126PayPal394 freelancers · 🇵🇭 #54Top 32%
  4. #183Answered Ticket446 freelancers · 🇵🇭 #114Top 41%
  5. #223FinTech802 freelancers · 🇵🇭 #36Top 28%
  6. #584Legal Assistance1,935 freelancers · 🇵🇭 #134Top 30%
  7. #657Gorgias1,588 freelancers · 🇵🇭 #394Top 41%
  8. #746Customer Care2,153 freelancers · 🇵🇭 #306Top 35%