Scott M.

AI & Automation Expert | Make | N8N | Claude Code | Google Workspace

You’re likely wasting hours every week on tasks AI and automations could do with their eyes closed. I create smart, streamlined automations that get your time back and your revenue flowing. The future of business is lean—and I’ll help you get there. Imagine starting your week with a clear path forward, not a backlog of tasks. I manage the moving parts - scheduling, lead follow-ups, and project coordination—so your Monday is about opportunity, not obligation. You set the destination; I’ll handle the navigation. I’ve spent the past 14+ years helping clients such as Canon, JP Morgan, Deutsche Bank, Mercer, and more to streamline operations, eliminate repetitive work, and scale efficiently with automation solutions. ✓ Reduced monthly mail spend by ~$168,000 through automation in a financial services company ✓ Saved $2.6M in monthly fees using hardware and software automation to assist a superannuation business insource client communications. ✓ Scaled my own ecommerce store to over $45,000 per month, with automation I combine hands-on technical expertise (electromechanical systems, software, APIs) with business-level strategy to design automation that directly impacts revenue, customer experience, and operations. Core Expertise: ➔ Process Automation — Make, n8n, Google Workspace, ClickUp, ➔ AI Agent Development & Automation Orchestration — n8n, Claude Code, custom GPTs ➔ AI Prompt Engineering & LLM Optimization — Anthropic, OpenAI, Gemini, custom assistants ➔ Workflow Design & Automation Strategy for SMBs and Enterprise ➔ Ecommerce Automation & Scaling — including personalized product customization workflows ➔ Technical Support Workflow Automation — knowledge base automation via chat bots, RAG agents & more ➔ API and webhook Integration Why Work With Me: • 14+ years real-world automation experience (not just theory) • Scaled my own e-commerce business with automation to over $45K/month (practitioner, not just consultant) • Comfortable bridging both technical implementation and business outcomes • Lifelong student of software and automation with a passion for process efficiency and optimization • Detail-oriented with a focus on sustainable, maintainable automation If you're looking for a trusted partner to simplify your processes and scale your business, let’s connect.