Stefani G.

Hi! I’m Stefani Gloria, a reliable and detail-oriented Virtual Assistant with hands-on experience in e-commerce operations, marketplace admin, and customer service. I help businesses save time, delight customers, and streamline daily operations — especially in platforms like Shopee, Tokopedia, and Shopify. With a proven track record supporting online stores, I’ve handled: ✅ 300+ orders per week across multiple marketplaces ✅ Daily chat/email support with 90%+ customer satisfaction ✅ Inventory and logistics coordination with 3PL partners ✅ Social media outreach & influencer coordination What I Can Do For You: - Order processing & fulfillment - Inventory & warehouse coordination - Marketplace admin (Shopee, Tokopedia, Shopify, Lazada) - Responding to customer inquiries & resolving complaints - Calendar, email & file management - Social media support (content posting, DM replies, reviews) - Data entry, reports & basic graphic design (Canva, Capcut) 🛠 Tools I Use - Shopee & Tiktok Seller Center - Shopify, WooCommerce - Google Workspace, MS Office - Zendesk, Gorgias, Freshdesk - Canva, Capcut -Trello, Notion I’m known for being proactive, responsive, and committed to clear communication. Whether you need a long-term assistant or short-term help, I’m ready to contribute to your business success. 📩 Let’s connect and discuss how I can support your growth!