Simaben M.

AI AUTOMATION ARCHITECT | WORKFLOW AUDITS | PRODUCTION MAINTENANCE Are your workflows unreliable, difficult to maintain, or disconnected from how your business actually operates? I help businesses study, design, build, audit, and maintain reliable AI automation systems. Before recommending a tool or building a workflow, I analyze your current processes, applications, data flow, manual work, dependencies, and operational bottlenecks. I then identify the right automation opportunities and design an architecture that is reliable, scalable, and practical to maintain in production. I am a Top Rated Plus freelancer with 45 Upwork projects and more than 1,800 hours of hands-on automation experience. My certifications include Agentic Systems Design, Airtable Administration, Airtable Builder, AI-First Foundations, and Make Advanced. HOW I CAN HELP AI AND AUTOMATION ARCHITECTURE • Analyze existing systems and business processes • Identify high-impact AI and automation opportunities • Design scalable workflows and integration architecture • Recommend tools based on reliability, cost, and complexity • Create phased implementation and maintenance plans WORKFLOW AND SYSTEM AUDITS • Audit n8n, Make, Zapier, GHL, Airtable, CRM, and API workflows • Identify failure points, duplicated work, and data-quality problems • Review triggers, filters, conditions, mappings, and dependencies • Find scalability and maintainability risks • Recommend practical improvements before rebuilding PRODUCTION AUTOMATION • Build multi-step business workflows and AI-assisted processes • Integrate applications through APIs and webhooks • Automate lead management, onboarding, quoting, scheduling, and reporting • Build CRM systems, operational databases, and internal dashboards AI-POWERED BUSINESS AUTOMATION • Build AI-assisted document extraction and data processing workflows • Classify information, generate summaries, and convert unstructured data into structured records • Develop AI-powered workflows using OpenAI and automation platforms • Implement human review and escalation steps for workflows requiring staff approval LEGAL OPERATIONS AND DOCUMENT AUTOMATION • Build MyCase and Airtable reporting workflows • Configure Lawmatics intake and CRM automation • Automate legal form population and case data management • Build internal tracking systems and staff management workflows • Streamline legal administrative processes through structured data and automation RELIABILITY AND MAINTENANCE • Troubleshoot failed or inconsistent workflows • Add validation, deduplication, logging, and error handling • Configure retries, alerts, fallbacks, and human approvals • Monitor and optimize production automations • Provide documentation and ongoing maintenance RELEVANT EXPERIENCE My Upwork work includes Simpro quoting and maintenance automation, AI-assisted operational workflows, GoHighLevel Voice AI and callback automation, Claude and GHL integrations, Zapier automation for AI systems, Airtable CRM development, n8n and API troubleshooting, reliability audits, and law-firm process automation. My legal operations experience also includes MyCase reporting, Airtable-based case tracking, Lawmatics intake workflows, legal form auto-population, internal tracking systems, and administrative process automation. CORE TECHNOLOGIES Automation: n8n, Make, Zapier CRM and Databases: GoHighLevel, Airtable, HubSpot, Pipedrive, Monday AI: OpenAI, Claude Business Platforms: Simpro, MyCase, Lawmatics, Twilio, Google Workspace Integrations: REST APIs, webhooks, application integrations, and data synchronization MY APPROACH Study the operation and business objective. Map the process, systems, data, dependencies, and failure risks. Recommend what should be automated and what should remain manual. Design and build the appropriate architecture. Test edge cases, errors, and production scenarios. Document, monitor, maintain, and improve the system. I build automation for real production use, with maintainability, data accuracy, error recovery, and long-term reliability considered from the beginning. If you need an expert to audit an existing workflow, design your AI automation architecture, repair an unreliable system, automate legal operations, or provide ongoing maintenance, send me a message. I can review your setup, recommend the right next steps, and show relevant examples during a quick Upwork call.