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Byron T.
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Byron T.

Customer Experience Leader, Certified Zendesk Admin

Customer Support Leader with over 10 years of experience optimizing customer operations through smart systems, workflow automation, and data-driven improvements. Proven track record in Zendesk administration, API-based integrations . Adept at building internal tools, driving cross-functional initiatives, and delivering scalable support systems that align with business goals. - Certified Zendesk Administrator - Six Sigma Yellow Belt - Knows HTML, CSS, PHP, Javascript

🇺🇸Onancock, United States$60/hr100% JSSSince May 2025
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Earnings and projects

MRR (estimate)
≈$1.3k

An estimate from an earlier read

World#36,862 / 412k
🇺🇸Country#6,754 / 62.1k
Revenue, last 30 days
$1.5k

Last 6 months: $7.9k

World#30,472 / 412k
🇺🇸Country#5,260 / 62.1k
Total earnings
$20k

Billed in all: $21k

World#139,837 / 412k
🇺🇸Country#23,216 / 62.1k
Per project
$20k

$4k in the last 6 months

World#5,877 / 412k
🇺🇸Country#1,117 / 62.1k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇺🇸Country#11,762 / 62.1k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇺🇸Country#53,151 / 62.1k

Earnings, last 30 days

$21.2k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$19k$20k$21k$22kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skill rankings: Top 8% in HTML5

Ranked by MRR among everyone on Upwork with the skill.

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  2. #103JSON1,293 freelancers · 🇺🇸 #17Top 8%
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  4. #182Technical Project Management1,684 freelancers · 🇺🇸 #46Top 11%
  5. #719Make.com5,663 freelancers · 🇺🇸 #117Top 13%
  6. #820API7,943 freelancers · 🇺🇸 #111Top 10%
  7. #894Zapier7,225 freelancers · 🇺🇸 #179Top 12%
  8. #989Zendesk5,908 freelancers · 🇺🇸 #59Top 17%