Clarissa M.

Detail-oriented Legal Intake specialist with over four years of combined experience in legal intake, case management, and client-facing roles. I have worked extensively with mass tort, mass arbitration, and personal injury cases, supporting firms such as Morgan & Morgan and Keller Postman. My background includes conducting client intakes, evaluating case eligibility, gathering and organizing documentation, and maintaining accurate case records. I bring strong communication skills developed through two years as a Customer Service Representative handling chat, email, social media, and phone support for a retail account. I am a college graduate with a Bachelor of Science in Secondary Education major in Physics, offering strong analytical skills, professionalism, and the ability to manage sensitive information with empathy and accuracy.