Princess S.

Dispute & Chargeback Specialist | PayPal, Shopify, Adyen, Klarna, Stripe, Maverick, Airwallex, Payarc, KeyBank, Conversio, Finix, Newtek & MamoPay Hi, I’m Princess, a detail-oriented Dispute and Chargeback Specialist with hands-on experience handling fraudulent claims, subscription disputes, and customer concerns for eCommerce businesses and digital service providers. I specialize in managing chargebacks from start to finish by reviewing cases, gathering strong evidence, and submitting well-structured representments to improve win rates and minimize revenue loss. I have worked with Shopify stores, dropshipping businesses, subscription-based businesses, and digital services, including recurring billing and access-based services. I also have experience handling subscription platforms such as Skio and Loop, ensuring proper dispute handling, billing validation, and customer communication for recurring orders and digital services. Beyond disputes, I bring a strong background in customer service by handling inquiries, complaints, and escalations with empathy and professionalism to maintain high customer satisfaction and reduce potential chargebacks. 💼 What I Can Help You With Chargeback handling and representment, including fraud, unrecognized transactions, subscription disputes, product/service not received, and product/service dissatisfaction Digital service and subscription chargebacks Subscription dispute management using Skio and Loop Evidence collection and case building Shopify order review and fraud analysis Customer support and complaint resolution Chargeback monitoring and prevention strategies Payment processor coordination using Stripe, Adyen, PayPal, and other payment platforms 🛠 Tools and Platforms I Use CRM & Customer Support: Shopify, Zendesk, Intercom, Richpanel, Freshdesk Payment Processors & Dispute Platforms: PayPal, Stripe, Adyen, Klarna, Maverick, Airwallex, Payarc, KeyBank, Conversio, Finix, Newtek, MamoPay Subscription & Checkout Systems: Skio, Loop, Checkout Champ (Konnective), ShipOffers ✨ Why Work With Me I focus not only on resolving disputes but also on helping businesses reduce chargeback rates, strengthen their evidence, and protect revenue. I am highly organized, detail-oriented, and committed to delivering accurate and timely results. Let’s work together to reduce your chargebacks and improve your dispute success rate.