Li Wen H.

With 7+ years in fraud detection, risk operations, and marketplace & platform safety, I help e-commerce, fintech, and mobile app platforms reduce losses, improve compliance, and enhance user trust. ✅ Reduced fraud losses by 30% through transaction monitoring, rule creation, and automation. ✅ Prevented regulatory fines (up to NTD 1M) via policy alignment and compliance reforms. ✅ Led fraud operation teams at Coupang and Carousell, handling high-risk reviews and cross-functional collaboration. ✅ Conducted App Store / Google Play Trust & Safety reviews for 17,000+ apps. ✅ Experienced in chargeback analysis, KYC/AML review, scam trend detection. ✅ Regularly review and test mobile/web apps, providing UX insights, end-to-end flow feedback, and actionable bug reports 🔍 Looking for: -Fraud detection / AML / KYC review projects -App Store / Play Store review, policy compliance, trust & safety consulting -Mobile & web app QA / UX testing -High-risk onboarding & transactional workflow analysis