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Muhammad Z.
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Muhammad Z.

B2B Sales & Customer Success Specialist | Account Management

Hi, I’m Muhammad Zahid, a B2B Sales & Customer Success Specialist with 3+ years of experience in sales, account management, and customer support. I help businesses manage sales pipelines, follow up with prospects, build strong client relationships, maintain CRM records, and deliver excellent customer experiences. I have hands-on experience working with U.S. customers and international teams. **My expertise includes:** - B2B Sales & Prospect Follow-ups - Customer Success & Account Management - CRM Management & Sales Pipeline Support - Customer Support & Retention Inbound and Outbound Communication I’m reliable, organized, and committed to helping businesses build lasting customer relationships and achieve their goals. Available for remote opportunities worldwide, including U.S. and international clients. Let’s work together!

🇮🇩Jakarta, Indonesia$7/hr100% JSS5.00 (1)Since Jun 2025

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,620 / 412k
🇮🇩Country#285 / 5,725
Revenue, last 30 days
$978

Last 6 months: $8k

Total earnings
$20k

Billed in all: $21k

World#141,201 / 412k
🇮🇩Country#1,225 / 5,725
Per project
$4k

$4k in the last 6 months

World#43,361 / 412k
🇮🇩Country#298 / 5,725
Projects, last 6 months
2

Across 3 contracts

67% fixed33% hourly
World#88,918 / 412k
🇮🇩Country#1,627 / 5,725
Projects in all
5

Across 8 contracts

63% fixed37% hourly
World#266,042 / 412k
🇮🇩Country#3,781 / 5,725

Earnings, last 30 days

$20.8k+$1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$19k$20k$21kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 9% in Community Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Telephone System60 freelancers · 🇮🇩 #1Top 13%
  2. #71Sales Leads776 freelancers · 🇮🇩 #1Top 9%
  3. #124Real Estate Cold Calling1,357 freelancers · 🇮🇩 #1Top 9%
  4. #134Customer Support Plugin944 freelancers · 🇮🇩 #1Top 14%
  5. #148Sales Call1,333 freelancers · 🇮🇩 #1Top 11%
  6. #163Call Center Management1,271 freelancers · 🇮🇩 #1Top 13%
  7. #267Community Management2,973 freelancers · 🇮🇩 #3Top 9%
  8. #351Sales & Marketing3,430 freelancers · 🇮🇩 #3Top 10%