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Robert Francis B.

Robert Francis B.

Customer Success Advocate, Phones, Email, and Chat Support Specialist

Senior Customer Advocate Well-versed in the field of customer service and customer communications on phones and emails. Has the skill set to manage and arrange documentation for project involvement. Able to adapt to any environment and any working hours to cater to the company's needs. Willing to be in assigned to any field and focuses on the teams' success. Expertise * Quick to embrace challenges and changes in priority, providing significant results and high levels of accuracy. * Meticulous and detail-oriented professional with an eye for accuracy. * An effective written and verbal communicator, with the ability to convey information clearly and concisely. * Able to work well in a team, contributing ideas and cooperating with others to achieve common goals.

🇵🇭Taguig, Philippines$10/hr90% JSS5.00 (1)Since Jun 2025

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#38,849 / 412k
🇵🇭Country#6,518 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $7.6k

Total earnings
$9.1k

Billed in all: $9.6k

World#203,812 / 412k
🇵🇭Country#32,939 / 56.3k
Per project
$9.1k

$7.6k in the last 6 months

World#17,778 / 412k
🇵🇭Country#4,141 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$9.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9.5k$9.6k$9.7k$9.8kOct 9Oct 24Nov 8

Skill rankings: Top 7% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #841Phone Support5,089 freelancers · 🇵🇭 #451Top 17%
  2. #844Phone Communication6,538 freelancers · 🇵🇭 #349Top 13%
  3. #1,156English17,148 freelancers · 🇵🇭 #219Top 7%
  4. #1,670Technical Support11,267 freelancers · 🇵🇭 #906Top 15%
  5. #1,720Online Chat Support11,527 freelancers · 🇵🇭 #1,047Top 15%
  6. #2,143Email Support14,954 freelancers · 🇵🇭 #1,310Top 14%
  7. #4,873Customer Service37,167 freelancers · 🇵🇭 #2,534Top 13%