Glynn H.

Cut ramp-up time 41%. Increased LMS engagement 30%. Built a corporate university from the ground up. Hi, I'm Glynn. 👋🏽 New to Upwork, not new to the work. I've spent 15+ years across learning experience design, operational leadership, and HR development, designing learning where people leave competent and confident- knowing what to do, how to do it, and why it matters. No matter the size of your team, the challenge is often the same: you need people to learn something new, do something differently, or get better at what they're already doing, and you need it to stick. That's where I come in. I work directly with you to understand what your people need, what they're expected to do, and what's getting in the way. From there, I design around your audience, goals, and how it'll actually be used, so the learning connects to the results you need. Whether you need a single course or a full program, you work directly with me from start to finish, with no handoffs. I bring my own tools, handle the build end to end, and adapt to how you like to work, as a hands-on partner or someone who takes the lead and runs with it. You get what we scoped, on the timeline we set, with no surprises, and if anything needs to change, I flag it early rather than letting it catch you off guard. The result is customized, modern learning grounded in learning science and built to move the numbers that matter to you. 💡SERVICES Instructional Design • Curriculum Development • Learning Strategy • LMS Implementation & Administration • L&D Partner WHAT I'VE HELPED OTHERS DO 🏆 Rebuilt a dated, text-heavy live onboarding class presentation into a modern branded program built around new-hire workflows, cutting time-to-productivity by 𝟰𝟭%. 🏆 Nobody was logging into the LMS. I rebuilt it into a platform people actually use, redesigning the UI/UX, visual design, and learning paths to lift engagement 𝟯𝟬%. 🏆 Built a role-based corporate university from the ground up, certifying 𝟵𝟬𝟬+ employees across three customer-facing roles from hire through certification and into ongoing development. 🏆 Designed 𝟴𝟬+ blended learning experiences that doubled engagement and lifted the team's rating from 𝟮-𝘀𝘁𝗮𝗿 to 𝟰-𝘀𝘁𝗮𝗿 on the state performance card. 🏆 A regulated insurance-verification process was quietly bleeding time. I ran the task analysis, wrote the SOPs, and built the vendor enablement training to match, recovering roughly 𝟭,𝟯𝟬𝟬 sales hours a year. 🏆 Built hands-on software simulations for a high-risk, multi-state POS and ERP go-live, getting 𝟵𝟱% of staff ready before launch with no reported drop in sales. 🔑 WHY CLIENTS CHOOSE ME I've spent my career on both the learning side and the business side. With a master's degree in Curriculum and Instruction, I've also led teams, managed P&Ls, and rolled out change. That combination gives me an operator's eye for what the business needs and a broader view of what it takes for learning to work beyond the course itself. I design with the business, the learner, and the desired outcome in mind. ⭐⭐⭐⭐⭐ "Glynn delivered... The pilot went so well that it led to ongoing work. I would hire Glynn again." - Sabrina, Upwork Client ✨TECHNOLOGY Articulate Storyline • Articulate Rise • Genially • Adobe Captivate • Camtasia • Canva Pro • Google Slides • Synthesia • ChatGPT • Claude Pro • WellSaid Labs • 360Learning LMS • TalentLMS • SCORM • HTML/CSS • Microsoft 365 ➜ LET'S TALK What's the learning challenge you're trying to solve right now? Send me an invite and let's talk it through.