Cole A.

In my recent Executive Virtual Assistant roles supporting founders and Airbnb hosts, I transformed disorganized inboxes and calendars into structured systems, streamlined daily workflows, and executed social media outreach efforts that helped a growing service-based startup attract new partnerships and business opportunities. I also managed Airbnb operations, transformed a dormant listing by optimizing its photos, description, and pricing, which had zero bookings in two years, into two confirmed bookings within a week. That's the level of ownership and operational support I bring to every project. I partner with Airbnb hosts, property managers, executives, founders, business owners, and real estate professionals by providing Executive Assistance, Administrative Support, Airbnb Co-Hosting, Email Management, Calendar Management, Booking Coordination, Customer Support, and Operations Support, so you can focus on your business growth instead of daily details. ⭐️⭐️⭐️⭐️⭐️ "Cole is a great addition to my team. She is very knowledgeable in her field. My company's success has increased since she came on board. Her work ethic and professionalism is phenomenal, I highly recommend her" — Satisfied Client EXECUTIVE ASSISTANT & ADMINISTRATIVE SUPPORT When emails, calendars, and daily operations pile up, productivity slows down, and opportunities get missed. I take that off your plate by providing; ● Executive Support & Administrative Support ● File Management & Email Communication ● Report Preparation & Calendar Management ● Scheduling & Appointment Coordination ● Data Entry & Email Management ● Task Coordination & Follow up ● Online Research & Personal Administration ● Travel Itinerary & Social Media Support ➜ Built organized workflows that kept inboxes, calendars, priorities, and executive operations running smoothly, allowing business owners to focus on growth instead of daily administrative tasks. AIRBNB CO-HOST & STR (SHORT TERM RENTALS) MANAGEMENT I help Airbnb hosts and property managers run efficient operations while delivering guest experiences that earn repeat bookings through; ● Airbnb Co-Host & Property Management ● Guest Communication & Support ● Booking Services & Reservation Coordination ● Calendar Management & STR Availability Updates ● Airbnb / STR Arbitrage Research Support ● Property Listing Updates & Optimization ● Travel & Hospitality Communication ● Cleaner Coordination & Turnover Scheduling ● STR Messaging Support & Guest Experience Management ➜ Supported 40+ short-term rental properties, building SOPs and guest FAQ resources from recurring inquiry patterns that enabled faster guest responses and stronger guest satisfaction. CUSTOMER SUPPORT & CLIENT COMMUNICATION Excellent communication is at the heart of every successful business. I ensure every customer or guest receives prompt, professional, and personalized support by providing; ● Customer Support & Customer Service ● Online Chat Support & Communications ● Phone Support & Email Support ● Inbound Inquiry Handling ● Customer Satisfaction Follow-Ups ● CRM Updates & Conversation Tracking ➜ On past contracts, I delivered responsive customer support while maintaining accurate CRM records that made follow-ups faster. APPOINTMENT SETTING & SCHEDULING SUPPORT A missed appointment or a messy calendar costs more than time, it costs the client. I will handle: ● Appointment Setting ● Scheduling & Calendar Coordination ● Booking Services & Follow-Up Management ➜ Maintained organized calendars and scheduling systems that prevented conflicts and kept appointments running smoothly. WHY WORK WITH ME ➤ I bring an ownership mindset that spans administrative execution, revenue-generating operations, and growth strategy to keep your business running smoothly. ➤ I don't wait to be told what's broken. I find gaps in your workflow and fix them before they cost you a client. ➤ I go beyond admin tasks, supporting operational improvements that contribute directly to business growth. ➤ Every message I send to your guests, vendors, or team reflects your brand, not mine. ➤ I've handled angry guests, last-minute cancellations, and double-booked calendars while keeping operations running smoothly behind the scenes. TOOLS I WORK WITH ➤ Gmail | Docs | Google Sheets | Drive | Google Calendar ➤ Airbnb | VRBO | Booking Platforms | AirDNA | Zillow ➤ Hostaway | OwnerRez | Guesty | WhatsApp | Instagram | Facebook ➤ GoHighLevel | HubSpot | Pipedrive | Microsoft Word | Microsoft Excel ➤ Calendly | Dropbox | Trello | Asana | Slack | Zoom ➤ RingCentral | Google Voice | Fathom AI | ChatGPT | Claude If you're looking for a high-level Executive Assistant who genuinely makes your day easier by keeping your operations organized, communication seamless, and priorities on track, I'd love to support your business. Send an invite or message, and let's build a more efficient, organized, and stress-free workflow together.