Boniquel J.

E-commerce & SEO Specialist | Community Manager | Customer Service & SAV As a freelance Virtual Assistant, I specialize in Community Management, Google & Facebook Ads, Customer Service (SAV), and E-commerce platforms such as Shopify, Amazon, and WooCommerce. I help brands and entrepreneurs manage their online stores, improve customer experience, and grow their social media presence. What I bring to your project: E-commerce Management (Shopify) & SEO: Product listing, updates, and content optimization to boost visibility. Community Management: Creating engaging content to increase visibility, interaction, and community loyalty. Customer Support (SAV): Professional issue resolution to ensure a smooth and positive customer experience. Advertising: Managing Google Ads and Facebook Ads campaigns. Professional Background: 3 years of experience at Concentrix: Handling international projects for major clients such as Zalando, Sendwave, and Backmarket. Expertise: Customer relations, problem-solving, and working under strict objectives. Logistics & Language: Languages: Native French | Good written English. Environment: Professional workspace (quiet, dual monitor setup, stable connection). Profile: Autonomous, rigorous, proactive, and highly organized.