Christene Mae Y.

Looking for a reliable Shopify VA who gets it done right the first time? You're in the right place! 👋 I specialize in Shopify & eBay product listings with 2+ years of eCommerce experience — now powered by AI tools that make everything faster and smarter. ✅ WHAT I CAN DO FOR YOU: 📦 Product Listing & Optimization Accurate, well-organized listings on Shopify, eBay, and other platforms — optimized for clarity, consistency, and conversions. 💬 Customer Support & Email Management Fast, empathetic, on-brand replies using AI-assisted drafting — while I personally handle escalations, refunds, and sensitive cases. 📦 Order Tracking & Investigation I track orders, investigate delays, coordinate with suppliers, and proactively update customers to reduce "where is my order?" complaints. 🤝 Supplier Coordination & Follow-Ups Clear, professional communication with suppliers to resolve issues and ensure timely delivery. 🔄 Subscription Management & Retention Handling cancellations with solutions that retain customers and reduce churn. 🤖 AI Automation Setup I set up automated email workflows using Claude AI + Zapier or Make so your support runs 24/7 without a full team. 🛠️ TOOLS I USE: Shopify · eBay · Canva · Photoshop · Claude AI · ChatGPT · Zapier · Make · Google Sheets · Trello · Slack · Gmail · Excel · Microsoft Office I'm detail-oriented, fast, and easy to work with. Let's make your store stand out. Message me and let's get started! 🚀