Ian C.

Hi, I'm Ian! I help healthcare staffing agencies and workforce tech companies build the systems, training, and processes that turn growth into revenue. I've spent 10+ years in healthcare staffing, most recently leading enablement and performance for a 100+ person sales and delivery org at a $450M staffing enterprise, coaching directors and driving a 9x division turnaround. I've also worked on the tech side, including testing a recruiter-less physician marketplace at Nomad Health. That taught me where technology helps and where people still need to be in the loop. My philosophy: the best staffing tech doesn't remove the human element. It clears away the admin work so recruiters and account managers can focus on the decisions that matter. How I can help: ▪ Recruiter & Sales Enablement: onboarding, ramp programs, playbooks, performance coaching ▪ Staffing Ops & Process Design: SOPs, req-to-start workflows, KPI dashboards ▪ Tech & AI Adoption: CRM, LMS, and AI tool rollouts your team will actually use ▪ Workforce Tech Advisory: an operator's view of recruiter, clinician, and facility workflows for startups building in staffing ▪ Program Management: timelines, budgets, cross-team alignment Specialties: Travel Nursing | Locums | Allied | Per Diem | Schools | Government (IHS) | Correctional | Homecare | Contract & Perm Tools: Salesforce, Jira, Confluence, Notion, Looker, Tableau, Claude, Lovable About Me: I'm level-headed under pressure and cool like the other side of the pillow. I'm people-savvy, and as a Gallup-Certified CliftonStrengths Coach, I help people and teams be their best selves. Open to fractional, project-based, or longer-term support. Not sure what you need? Let's have a quick exploratory chat.