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Taonga K.
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Taonga K.

Customer Service | Compliance Auditing | PV Utilities Specialist

✔ Solar Project Management ✔Compliance Auditing ✔HIPAA complaint ✔Help Desk ✔ Mortgage debt collection ✔ Quality Assurance Specialist ✔Email communication ✔ Customer Service ✔ ACES✔ Remote Admin Assistant ✔B2B\B2C ✔7 years of progressive experience. I have excelled in in my previous roles with Zernet Solar, Fay servicing international and Advanced Diabetes Supply. All three are international companies. Notably, I was an active member of the team that helped Fay servicing set up a new remote center for customer service and Quality assurance. 🌐 Diverse Industry Mastery: I offer a dynamic blend of expertise from three distinct industries: Solar Enerngy, Mortgages, and Health Care Customer Service, providing the versatile experience your team needs. 🤝 Customer Experience Maestro: As an Inside Sales Associate and Customer Service Expert, I've excelled in sales and de-escalation, ensuring top-tier customer satisfaction. At A1 Travel, I was top sales person for 4 months running with more than £10,000 in revenue. 🚀 Work Station and Lightening quick Internet Speed: Equipped with a fast internet connection and a rock-solid work-from-home setup, I guarantee a seamless and uninterrupted workflow.

🇿🇲Lusaka, Zambia$15/hr100% JSS5.00 (1)Since Jun 2025
MRR
$1,213
🌍#39.6K/363K
🇿🇲#11/73
Recent Earnings
$7,276
🌍#39.6K/363K
🇿🇲#11/73
Total Earnings
$9,168
🌍#190K/363K
🇿🇲#30/73
Avg. Per Project
$4,584
🌍#35.1K/363K
🇿🇲#9/73
Recent Projects
1
0f1h
🌍#293K/363K
🇿🇲#60/73
Total Projects
2
0f2h
🌍#293K/363K
🇿🇲#60/73
MRR Performance Over Time
$50k$25k$0
6 mo ago3 mo agoNow
Coming SoonGathering historical data
World Skill Rankings
of 311
#44
Solar EnergyTop 14%
#167Oracle NetSuite
#241HIPAA
#565Quality Assurance
#793Scheduling
#813Phone Communication
#1,158Sales
#1,828Email Communication
#2,149Project Management
#2,836Virtual Assistance
#3,169Administrative Support
#4,920Customer Service
#5,004Data Entry
🇿🇲Zambia Skill Rankings
of 1
#1
HIPAATop <0.01%
#1Quality Assurance
#1Phone Communication
#1Scheduling
#1Oracle NetSuite
#2Sales
#2Email Communication
#3Solar Energy
#5Customer Service
#5Administrative Support
#6Virtual Assistance
#6Data Entry
#6Project Management
Taonga K. — Top 14% in Zambia | UpworkMRR