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Mildegar W.

Mildegar W.

Customer Service Representive|Virtual Assistant

I have nearly 6 years of experience working as a Customer Service Associate for Macy’s online shop, where I helped customers through email, chat, and voice support. This role helped me build strong communication skills, which I continue to improve by speaking and writing in English every day. I also worked as a Virtual Assistant for a real estate company for 1 year and 4 months. My tasks included calling leads to offer investment opportunities, sending emails to FSBO leads, and replying to text messages. In addition, I worked as a Customer Service Representative for a retail company, where my main role was helping retain customer subscriptions.

🇵🇭Baguio, Philippines$6/hr90% JSS5.00 (1)Since Jun 2025

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#41,899 / 412k
🇵🇭Country#7,291 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $7k

World#37,274 / 412k
🇵🇭Country#6,994 / 56.3k
Total earnings
$19k

Billed in all: $20k

World#144,515 / 412k
🇵🇭Country#23,973 / 56.3k
Per project
$9.5k

$7k in the last 6 months

World#16,930 / 412k
🇵🇭Country#3,940 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$20.3k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$19k$20k$21kOct 9Oct 24Nov 8

Skill rankings: Top 11% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #244Communication Skills2,224 freelancers · 🇵🇭 #99Top 11%
  2. #453Customer Retention2,511 freelancers · 🇵🇭 #183Top 18%
  3. #1,895Online Chat Support11,528 freelancers · 🇵🇭 #1,161Top 16%
  4. #2,382Email Support14,954 freelancers · 🇵🇭 #1,448Top 16%
  5. #3,182Virtual Assistance29,113 freelancers · 🇵🇭 #1,268Top 11%
  6. #5,414Customer Service37,168 freelancers · 🇵🇭 #2,837Top 15%