Mildegar W.
Customer Service Representive|Virtual Assistant
I have nearly 6 years of experience working as a Customer Service Associate for Macy’s online shop, where I helped customers through email, chat, and voice support. This role helped me build strong communication skills, which I continue to improve by speaking and writing in English every day. I also worked as a Virtual Assistant for a real estate company for 1 year and 4 months. My tasks included calling leads to offer investment opportunities, sending emails to FSBO leads, and replying to text messages. In addition, I worked as a Customer Service Representative for a retail company, where my main role was helping retain customer subscriptions.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7k
Billed in all: $20,343$20k
$7k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 11% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
- #244Communication Skills2,224 freelancers · 🇵🇭 #99Top 11%🇵🇭#99 of 797
- #453Customer Retention2,511 freelancers · 🇵🇭 #183Top 18%🇵🇭#183 of 941
- #1,895Online Chat Support11,528 freelancers · 🇵🇭 #1,161Top 16%🇵🇭#1,161 of 6,897
- #2,382Email Support14,954 freelancers · 🇵🇭 #1,448Top 16%🇵🇭#1,448 of 8,734
- #3,182Virtual Assistance29,113 freelancers · 🇵🇭 #1,268Top 11%🇵🇭#1,268 of 9,892
- #5,414Customer Service37,168 freelancers · 🇵🇭 #2,837Top 15%🇵🇭#2,837 of 18,591