Emere Jo-An G.

Career Objective Dedicated and detail-oriented healthcare and insurance professional with 10 years of experience at Crawford & Company in customer service, medical billing support, medical records review, OSHA recordkeeping, and data management. Experienced in handling workers’ compensation bills and reviewing medical documentation to support OSHA recordkeeping and compliance processes. Skilled in working with healthcare providers, insurance clients, adjusters, and internal teams while handling sensitive medical information with accuracy and professionalism. Strong knowledge of medical terminology, administrative processes, data analysis, and client communication. Seeking a position where I can apply my communication, analytical, and organizational skills to provide accurate and efficient support while contributing to the success of the healthcare team and continuing to grow professionally.