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Abraham Y.

Abraham Y.

Customer Serv. Chat/Phone|Tech support| Interpreter |Virtual assistant

I possess strong bilingual communication skills, with proven experience as an interpreter from English to Spanish. My ability to convey messages accurately and naturally in both languages allows me to bridge communication gaps effectively in fast-paced and sensitive environments, including healthcare, customer service, and technical support settings. I am highly attentive to cultural nuances, tone, and context, which ensures clarity and professionalism in every interaction. In addition, I have developed a solid reputation as a dependable and empathetic Customer Service Representative. I am great at resolving inquiries efficiently, managing high call volumes, and delivering personalized service that builds customer loyalty. I take pride in being patient and consistently professional whether I'm supporting clients over the phone, through live chat, or in virtual platforms.

🇩🇴Santo Domingo Este, Dominican Republic$8/hr70% JSSSince Jun 2025

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,033 / 412k
🇩🇴Country#145 / 1,225
Revenue, last 30 days
$1.5k

Last 6 months: $9k

World#29,525 / 412k
🇩🇴Country#147 / 1,225
Total earnings
$16k

Billed in all: $17k

World#158,701 / 412k
🇩🇴Country#522 / 1,225
Per project
$16k

$9k in the last 6 months

World#8,528 / 412k
🇩🇴Country#36 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇩🇴Country#338 / 1,225
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇩🇴Country#927 / 1,225

Earnings, last 30 days

$16.7k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$15k$16k$17kOct 9Oct 24Nov 8

Skill rankings: Top 5% in Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. #16Healthcare Interoperability99 freelancers · 🇩🇴 #1Top 16%
  2. #51Language Interpretation1,049 freelancers · 🇩🇴 #3Top 5%
  3. #63Live Interpretation900 freelancers · 🇩🇴 #4Top 7%
  4. #204Customer Care2,153 freelancers · 🇩🇴 #7Top 9%
  5. #351Customer Experience2,788 freelancers · 🇩🇴 #6Top 13%
  6. #601Phone Communication6,538 freelancers · 🇩🇴 #34Top 9%
  7. #773Translation15,921 freelancers · 🇩🇴 #17Top 5%
  8. #1,243Technical Support11,267 freelancers · 🇩🇴 #35Top 11%