Abraham Y.
Customer Serv. Chat/Phone|Tech support| Interpreter |Virtual assistant
I possess strong bilingual communication skills, with proven experience as an interpreter from English to Spanish. My ability to convey messages accurately and naturally in both languages allows me to bridge communication gaps effectively in fast-paced and sensitive environments, including healthcare, customer service, and technical support settings. I am highly attentive to cultural nuances, tone, and context, which ensures clarity and professionalism in every interaction. In addition, I have developed a solid reputation as a dependable and empathetic Customer Service Representative. I am great at resolving inquiries efficiently, managing high call volumes, and delivering personalized service that builds customer loyalty. I take pride in being patient and consistently professional whether I'm supporting clients over the phone, through live chat, or in virtual platforms.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9k
Billed in all: $16,676$17k
$9k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 5% in Translation
Ranked by MRR among everyone on Upwork with the skill.
- #16Healthcare Interoperability99 freelancers · 🇩🇴 #1Top 16%🇩🇴#1 of 2
- #51Language Interpretation1,049 freelancers · 🇩🇴 #3Top 5%🇩🇴#3 of 37
- #63Live Interpretation900 freelancers · 🇩🇴 #4Top 7%🇩🇴#4 of 31
- #204Customer Care2,153 freelancers · 🇩🇴 #7Top 9%🇩🇴#7 of 42
- #351Customer Experience2,788 freelancers · 🇩🇴 #6Top 13%🇩🇴#6 of 41
- #601Phone Communication6,538 freelancers · 🇩🇴 #34Top 9%🇩🇴#34 of 193
- #773Translation15,921 freelancers · 🇩🇴 #17Top 5%🇩🇴#17 of 145
- #1,243Technical Support11,267 freelancers · 🇩🇴 #35Top 11%🇩🇴#35 of 194