Donique W.
Customer Success Specialist | Recruitment |Sales & Appointment Setting
Are you looking for someone who can build strong client relationships, keep your customers engaged, and help grow your business through effective outreach and appointment setting? I am a Client Success Specialist with experience in customer service, sales support, appointment setting, recruitment, and administrative operations. I help businesses create positive client experiences while generating opportunities through proactive communication and relationship building. My strengths include: • Appointment Setting & Calendar Management • Lead Generation & Prospecting • Customer Support & Client Retention • Phone, Email & Chat Communication • CRM Management & Data Entry • Recruitment & Candidate Screening • Follow-Up & Relationship Building • Administrative Support I am comfortable working with tools such as Salesforce, HubSpot, LinkedIn, LinkedIn Sales Navigator, BambooHR, Manatal, Google Workspace, Microsoft Office, Slack, Zoom, Calendly, and various CRM platforms. I pride myself on being professional, organized, responsive, and results-driven. Whether you need help nurturing leads, scheduling appointments, supporting customers, or managing day-to-day operations, I am committed to delivering exceptional service and helping your business succeed. Let's discuss how I can support your team and contribute to your goals.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3k
Billed in all: $10,837$11k
$1.5k in the last 6 months
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Voice & Tone Consistency
Ranked by MRR among everyone on Upwork with the skill.
- #20Voice & Tone Consistency150 freelancers · 🇯🇲 #1Top 13%🇯🇲#1 of 1
- #130HR & Recruiting Software526 freelancers · 🇯🇲 #2Top 25%🇯🇲#2 of 3
- #160Spreadsheet Skills777 freelancers · 🇯🇲 #1Top 21%🇯🇲#1 of 2
- #215Community Engagement1,035 freelancers · 🇯🇲 #2Top 21%🇯🇲#2 of 6
- #250Human Resources1,151 freelancers · 🇯🇲 #4Top 22%🇯🇲#4 of 9
- #342Candidate Sourcing1,417 freelancers · 🇯🇲 #5Top 24%🇯🇲#5 of 7
- #392Customer Onboarding1,245 freelancers · 🇯🇲 #9Top 31%🇯🇲#9 of 25
- #500Cold Email2,025 freelancers · 🇯🇲 #1Top 25%🇯🇲#1 of 5