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Donique W.

Donique W.

Customer Success Specialist | Recruitment |Sales & Appointment Setting

Are you looking for someone who can build strong client relationships, keep your customers engaged, and help grow your business through effective outreach and appointment setting? I am a Client Success Specialist with experience in customer service, sales support, appointment setting, recruitment, and administrative operations. I help businesses create positive client experiences while generating opportunities through proactive communication and relationship building. My strengths include: • Appointment Setting & Calendar Management • Lead Generation & Prospecting • Customer Support & Client Retention • Phone, Email & Chat Communication • CRM Management & Data Entry • Recruitment & Candidate Screening • Follow-Up & Relationship Building • Administrative Support I am comfortable working with tools such as Salesforce, HubSpot, LinkedIn, LinkedIn Sales Navigator, BambooHR, Manatal, Google Workspace, Microsoft Office, Slack, Zoom, Calendly, and various CRM platforms. I pride myself on being professional, organized, responsive, and results-driven. Whether you need help nurturing leads, scheduling appointments, supporting customers, or managing day-to-day operations, I am committed to delivering exceptional service and helping your business succeed. Let's discuss how I can support your team and contribute to your goals.

🇯🇲Montego Bay, Jamaica$15/hr100% JSS3.61 (5)Since Jun 2025

Earnings and projects

MRR
$499

Last 6 months ÷ 6

World#77,983 / 412k
🇯🇲Country#241 / 1,010
Revenue, last 30 days
$0

Last 6 months: $3k

Total earnings
$10k

Billed in all: $11k

World#194,479 / 412k
🇯🇲Country#589 / 1,010
Per project
$1.1k

$1.5k in the last 6 months

World#114,225 / 412k
🇯🇲Country#453 / 1,010
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇯🇲Country#127 / 1,010
Projects in all
9

Across 11 contracts

18% fixed82% hourly
World#212,271 / 412k
🇯🇲Country#351 / 1,010

Earnings, last 30 days

$10.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10.6k$10.8k$11.0k$11.2kOct 9Oct 24Nov 8

Skill rankings: Top 13% in Voice & Tone Consistency

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Voice & Tone Consistency150 freelancers · 🇯🇲 #1Top 13%
  2. #130HR & Recruiting Software526 freelancers · 🇯🇲 #2Top 25%
  3. #160Spreadsheet Skills777 freelancers · 🇯🇲 #1Top 21%
  4. #215Community Engagement1,035 freelancers · 🇯🇲 #2Top 21%
  5. #250Human Resources1,151 freelancers · 🇯🇲 #4Top 22%
  6. #342Candidate Sourcing1,417 freelancers · 🇯🇲 #5Top 24%
  7. #392Customer Onboarding1,245 freelancers · 🇯🇲 #9Top 31%
  8. #500Cold Email2,025 freelancers · 🇯🇲 #1Top 25%