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Ronza N.
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Ronza N.

Ops & Customer Success | Team Scaling | Training| Process Optimization

I build the systems, teams, and processes that help growing companies scale efficiently and effectively. Over 10 years I've taken a consulting organization from 1 to 160 people, designed training and certification programs for highly specialized professionals; MDs, lawyers, PhDs, researchers, built CRM platforms from the ground up, and partnered directly with founders on organizational strategy and growth planning. I work across operations, customer success, training design, team development, and process optimization. I've also owned hiring and people operations, managed large-scale client onboarding, and built the accountability frameworks that made distributed teams perform consistently. I give honest assessments, build practical solutions, and stay involved until the work is implemented and effective.

🇺🇸Warren, United States$85/hr100% JSS5.00 (3)Since Jun 2025

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#341,185 / 412k
🇺🇸Country#52,534 / 62.1k
Revenue, last 30 days
$0
Total earnings
$1.8k

Billed in all: $1.9k

World#341,185 / 412k
🇺🇸Country#52,534 / 62.1k
Per project
$1.8k
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,671 / 412k
🇺🇸Country#53,151 / 62.1k

Earnings, last 30 days

$1.9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,920$1,940$1,960$1,980Oct 8Oct 23Nov 7

Skills