Meghan R.

I am a licensed pharmacist (PharmD) in Massachusetts (located in Casablanca, Morocco and Boston, MA throughout the year) with a strong background in healthcare administration, insurance workflows, and patient support. I help medical practices and healthcare organizations stay organized, compliant, and efficient by providing reliable virtual administrative support. My experience spans hospital and retail pharmacy environments, where I have worked extensively with insurance eligibility and benefits verification, copays, deductibles, prior authorizations, patient scheduling, and coordination with providers, pharmacies, and insurance companies. I am comfortable handling inbound and outbound patient calls and take a patient-first approach in every interaction. I have hands-on experience working with EHR systems such as Epic and am quick to adapt to new platforms and workflows. I am highly organized, detail-oriented, and experienced in maintaining accurate documentation while following HIPAA guidelines and protecting patient confidentiality at all times. As a self-motivated professional with experience in independent and contract-based roles, I work efficiently with minimal supervision and consistently meet deadlines. I am currently available for flexible hours, including U.S. business hours, and am seeking long-term collaborations with healthcare practices that value accuracy, professionalism, and reliable support. Services I offer include: • Insurance eligibility & benefits verification • Patient scheduling & appointment coordination • Medical administrative support • EHR documentation & data entry • Patient phone, email, and message support • HIPAA-compliant file and workflow organization