Harry J.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

*Note - I'm not currently accepting freelance work as of May 2026, as I'm moving into a full-time Voice Engineer role* I build and deploy production-ready AI voice agents that handle inbound and outbound calls, qualify leads, book appointments, answer questions, and route callers 24/7. This delivers measurable ROI for service businesses. Clients include UK government centres, local councils, dental practices, healthcare clinics, real estate agencies, HVAC and trades companies, and more across the UK and internationally. These systems are already live. They reduce no-shows, cut staffing costs, and improve patient and customer satisfaction in regulated environments. Expert-Vetted on Upwork (top 1% status earned through rigorous screening, interviews, and proven track record). You get reliable, enterprise-grade expertise you can trust. My core expertise covers advanced conversational AI on Retell AI for natural dialogue, low-latency speech-to-text and text-to-speech, interruption handling, smooth turn-taking, and context-aware responses. It includes hyper-realistic, brand-aligned voices via ElevenLabs with expressive personalities. Reliable telephony infrastructure comes through Twilio. Flexible automation and integrations use Make or n8n, including bi-directional sync with CRMs, scheduling tools, EHR/PM systems, calendars, and custom workflows. Retrieval-Augmented Generation (RAG) provides accurate, knowledge-base-powered answers. Optimized voice user experience ensures smooth, human-like conversations with minimal latency and high accuracy. I have a special focus on healthcare voice systems for dental practices, clinics, and patient-facing services. This always includes strict GDPR and HIPAA compliance. Data privacy and regulatory alignment are non-negotiable priorities. Beyond independent client projects, I contribute part-time to a leading UK AI voice agency specializing in dental and healthcare solutions, as well as a prominent US-based healthcare AI organization scaling personalized patient support and modernizing interactions. I also serve as a technical advisor in one of the largest online AI and automation communities. This keeps me grounded in what truly delivers results in live, high-stakes, regulated deployments. I provide full lifecycle support including deployment, proactive monitoring, continuous fine-tuning, compliance audits, security updates, call analytics dashboards, and priority maintenance. Your system performs reliably long-term and clearly demonstrates ROI through metrics like interaction success rates and cost savings. Ready to launch or optimize an AI voice system that actually drives real business results? Message me to discuss your specific goals. Let's build something that works for you.