Jose Carlos R.

Hello, I'm a Patient Intake Specialist and Appointment Setter with 4+ years of experience helping healthcare practices turn inquiries into scheduled and confirmed appointments. I have hands-on experience working with dental and healthcare clinics, handling high-volume inbound and outbound calls (40–100+ calls/day), qualifying patients, and guiding them through the booking process. My background in cold calling and lead conversion enables me to confidently handle patient conversations, overcome objections, and convert inquiries into confirmed appointments, all while maintaining a professional, empathetic approach. I understand that in healthcare, it’s not just about scheduling — it’s about building trust and ensuring patients feel comfortable moving forward. 🚀 What I can do for your practice: • Handle patient intake calls and follow-ups • Qualify patients based on treatment needs and eligibility • Schedule and confirm appointments (reducing no-shows by 25%+) • Communicate clearly and professionally with patients • Follow scripts while keeping conversations natural and empathetic • Assist with basic insurance verification and patient information intake 🛠 Tools & systems: Dialers: ReadyMode (Xencall), BatchDialer, Mojo, CallTools, Vicidial, 8x8, RingCentral CRM: HubSpot, GoHighLevel, Knack, Denticon 💬 I’m fluent in English (C1 – EF SET Certified) and experienced working with US-based patients. If you’re looking for someone who can represent your practice professionally and help turn more inquiries into actual patients, I’m ready to start immediately.