Jay S.

With over 8 years of experience in remote CCTV monitoring, IT support, and security operations, I specialize in safeguarding warehouses, retail stores, parking lots, construction sites, and logistics centers across the globe. I support international clients—especially throughout the US and Canada—by providing 24/7 real-time monitoring, server/system support, rapid incident response, and detailed reporting that keeps properties secure and operations running smoothly. What I Offer (CCTV & Security Monitoring) 1. Live video surveillance with instant alerts for theft, intrusion, fire risks, loitering, and suspicious activity 2. Incident documentation with screenshots, time-stamped notes, and daily/weekly activity reports 3. Monitoring through advanced systems like NVMS, SuperLive Plus, Hik-Connect, Hikvision, Dahua, UniFi Protect, and other NVR/DVR platforms 4. License Plate Recognition (LPR) monitoring for gated entries, parking lots, and access control 5. Support for motion detection, alarm triggers, AI perimeter analytics, and multi-zone monitoring 6. Vigilant overnight monitoring to reduce break-ins, vandalism, and unauthorized access IT Support & Remote Security Operations 1. Server monitoring and maintenance (performance checks, updates, uptime tracking) 2. Network troubleshooting and remote configuration support 3. NVR/DVR setup assistance and system health checks 4. Camera status tracking (offline cameras, storage issues, video quality monitoring) 5. Remote desktop support (Windows, macOS, Linux) 6. Ticket handling and reports through Zoho, Freshdesk, HubSpot, and other CRMs 7. Multi-screen setup using Windows, Mac, iPads, and tablets for real-time monitoring Why Work With Me? 1. 100% reliability with quick response time 2. Flexible hours with global time-zone support 3. Trained in real-time threat assessment and security protocols 4. Strong engineering background with clear, detail-oriented communication 5. Experience coordinating with law enforcement, site managers, and emergency contacts 6. High-speed internet, backup power, and redundant systems for uninterrupted monitoring