Louis F.

Need reliable support to keep your customers happy and your daily operations organized? I help U.S.-based businesses manage customer emails and chats, CRM records, orders, schedules, and administrative tasks with clear communication and dependable follow-through. With 6+ years of experience, 1,900+ Upwork hours, and a 100% Job Success Score, I’m comfortable learning established workflows, working independently, and taking ownership of recurring responsibilities. Here’s how I can support your business: • Email and chat customer support • CRM management and data updates • Order processing and customer coordination • Calendar management and appointment scheduling • Administrative and sales support • Lead follow-up and appointment setting • Inbound and outbound calling when needed Platforms I’ve worked with include Zoho CRM, Kustomer, HubSpot, Pipedrive, Freshdesk, Freshsales, Shopify, Google Workspace, Slack, Microsoft Teams, Aircall, RingCentral, and more. Whether you need ongoing customer support, help keeping your CRM organized, or a dependable assistant for daily operations, I’m ready to make your workload easier. Send me a message and let’s discuss how I can support your team.