Arab Eugene C.

Remote Customer Service & Operations Manager | Google Sheets & CRM Pro

Highly organized and detail-oriented Administrative and Customer Service Professional with a proven background in operations management, quality analysis and analytics, full cycle recruitment process, technical support, and executive coordination. Brings over 10 years of experience in fast-paced environments, supporting cloud-based infrastructure, managing customer success operations, and optimizing service delivery for international clients. Skilled in troubleshooting cloud server environments, managing stakeholder communications, and streamlining administrative and support processes to enhance efficiency and service quality. Known for strong analytical thinking, team leadership, and consistently excellent CSAT performance.