Reema A.

A young and experienced professional who firmly believes that customer experience is very essential and always into positive, meaningful interactions in and outside the company. A confident, detail-oriented, and fair person who always makes thoughtful and balanced decisions. Someone who gets genuine happiness in completing tasks and achieving goals. Values team work and enjoys friendly conversations with people. Always excited to adapt and learn, open to new knowledge and continuous growth in general. Proficient in the English language, I can communicate properly when writing and speaking. Can work with minimal supervision. Have knowledge and familiarity in administrative work. Lastly, someone who is, above all, respectful in every interaction and loves giving value to the team. Customer Services Skills: - Live Chat, Email, Phone Support * Great Negotiator * 2 years in sales * Proficient English Speaker Administrative Skills: * Excellent at management * Handling Emails (Many/Detailed) * Scheduling * Product Knowledge * Data entry * Google Sheets, Microsoft. Etc. Software for Communication: I've used RingCentral, Genysis, and Avaya.