Albert Y.

Hi, I’m Albert! I’m an Operations & Project Manager with a background in IT consulting (Booz Allen Hamilton, Northrop Grumman) with hands-on experience building CRM and automation systems. My career has centered on helping teams work smarter — by managing projects end-to-end, and creating systems that reduce manual work. In consulting, I managed cross-functional projects where I gathered requirements, coordinated stakeholders, and kept development teams aligned through the full SDLC. More recently, I’ve led CRM and automation initiatives for growing businesses — streamlining sales pipelines, automating reporting, and improving client onboarding with tools like HubSpot, GoHighLevel, and Make.com. What I bring to every engagement: Project Leadership – Agile project management, stakeholder coordination, and offshore team alignment. Operations & Compliance – Process documentation, SOP upkeep, auditing, and data accuracy. CRM & Automation Expertise – HubSpot, GHL, Make.com integrations that optimize workflows. Client-First Mindset – Strong communicator who bridges technical details with business outcomes. Whether it’s managing projects, supporting compliance, or building systems that scale, I bring the precision of enterprise consulting into practical solutions for lean teams. Let’s build processes that save time, and maximize growth! 🚀.