Bern John O.
Customer Service Representative | Virtual Assistant | Legal Assistant
Hi! I’m Bern John Ondap, an experienced Customer Service and Virtual Legal Assistant. I provide remote support to personal injury law firms, helping attorneys manage cases efficiently with a detail-oriented and responsive approach. Legal Support Expertise -Insurance claim follow-ups (1PI / 3PI coordination) -Liability & coverage verification -Medical records coordination -Property damage & total loss assistance -Communication with adjusters Customer Service Experience -Customer Service Representative – Healthcare Account | 6 months -Customer Service Representative – Finance Account | 1 year 1 month -Subject Matter Expert (SME) | 3 months -Top Performer recognition -Completed Step Up program for Team Manager development Additional Skills -Video editing, videography, and photography -Proficient in Microsoft Excel, Word, and Google Docs
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.6k
Billed in all: $10,163$10k
$4.6k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 8% in Wedding Videography
Ranked by MRR among everyone on Upwork with the skill.
- #24Wedding Videography283 freelancers · 🇵🇭 #3Top 8%🇵🇭#3 of 37
- #51Insurance Consulting200 freelancers · 🇵🇭 #19Top 26%🇵🇭#19 of 65
- #130Finance1,002 freelancers · 🇵🇭 #24Top 13%🇵🇭#24 of 123
- #407Healthcare1,767 freelancers · 🇵🇭 #179Top 23%🇵🇭#179 of 625
- #419Computer Skills2,550 freelancers · 🇵🇭 #254Top 16%🇵🇭#254 of 1,301
- #481Photography5,410 freelancers · 🇵🇭 #62Top 9%🇵🇭#62 of 546
- #689Team Management3,136 freelancers · 🇵🇭 #223Top 22%🇵🇭#223 of 849
- #1,507Google Sheets9,300 freelancers · 🇵🇭 #621Top 16%🇵🇭#621 of 2,989